CRM & Contact Management

Sage Accpac Customer Relationship Management (CRM) is an integrated sales, marketing, customer support and call centre automation solution. Sage Accpac CRM is completely Internet and WAP enabled, providing users access anytime, anywhere via a Web browser or wireless device, such as a Pocket PC or WAP enabled mobile phone. Full integration to other business-critical solutions you use every day, such as Microsoft Outlook and Lotus Notes, as well as proprietary systems ensure that CRM is a complete portal to all the data and applications you count on to help you manage your business.

Sales Automation

Take complete control of your sales pipeline by empowering sales teams to effectively manage, forecast and report on all phases of the sales cycle.

Marketing Automation

Track the ROI of your marketing programs by automating, tracking and analyzing every marketing campaign, from one-time e-mail communications to multi-faceted marketing programs.

Customer Care

Make the most of every customer interaction by ensuring customer satisfaction and even allowing your customers to help themselves.

Access and Synchronization Options

Microsoft Outlook Integration

Why ever leave Outlook? SageCRM for Sage Accpac ERP runs within the framework of your Microsoft Outlook and has complete, two-way synchronization with Outlook contacts, calendar (appointments) and tasks, in addition to enhanced e-mail integration.

Wireless PDA Access

The benefits of real-time access to your CRM solution are numerous and can have a positive impact on your business performance and profits.

Offline Synchronization

A comprehensive CRM solution enables organizations to guarantee their sales and customer care professionals have access to critical data - regardless of whether or not they have an internet connection.

Advanced Features

SageCRM for Sage Accpac ERP has sophisticated Automated Process Workflow and Customization capabilities as well as Computer Telephony Integration, Web Self Service and more.